To make changes to your appointment, please contact your Stripped Wax Bar location directly or manage your appointment from your online booking account. Find a Wax Bar ⟶

Please give us at least 24 hours notice for any changes or cancellation. If you are sick or symptomatic, you may reschedule your appointment, at no charge. Guests that fail to show for their scheduled appointment will be charged a $20 no-show fee.

Please note, we require staff to stay home if they are symptomatic, which may result in your appointment being rescheduled. All efforts will be made to minimize disruption.

We stand by the quality of our services & products. If your experience was nothing but smooth, feel free to shoot us an email at feedback@strippedwaxco.com

We currently ship within Canada and to the continental US. Please note we do not ship to PO boxes.

Canadian Shipping:
Orders over $75 - free standard shipping 
Orders under $75 - $8 flat rate standard shipping
Expedited shipping options available at checkout

US Shipping:
Orders over $100 - free standard shipping 
Orders under $100 - $15 flat rate standard shipping
Expedited shipping options available at checkout

If we didn't meet your expectations, we are happy to offer a full refund of Stripped products purchased online at strippedwaxco.com or from a Stripped Wax Bar location, within 30 days of purchase.

BY MAIL
To initiate a return, please email orders@strippedwaxco.com. Please note you will be responsible for all return shipping costs. Stripped Wax Co is not responsible for any returns lost in transit so we recommend adding tracking information for your personal records.

IN-STORE
You may also return Stripped products to any Stripped Wax Bar location with a copy of your invoice.